Terms of Service

Welcome to Peptide+ ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website and services, including the purchase and use of any products offered through our website.

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

1. Research Use Only

• Products are NOT for human or animal consumption or medical use
• Products have NOT been evaluated by regulatory agencies for therapeutic or diagnostic purposes
• Products are intended for qualified researchers and laboratory professionals only
• Products must be handled and stored in accordance with proper laboratory procedures
• Products must not be resold, transferred, or used for any unauthorized purpose

2. Eligibility

By placing an order, you represent and warrant that:

• You are at least 21 years of age
• You have the legal capacity to enter into binding agreements
• You are a qualified researcher or acting on behalf of a legitimate research institution
• You will use products only for lawful research purposes
• You will comply with all applicable laws and regulations regarding possession, handling, and use of research materials
• All information you provide during the ordering process is accurate and complete

3. Product Information and Accuracy

While we strive to provide accurate and up-to-date information about our products, we make no warranties regarding:

• Product descriptions, specifications, or technical data
• Product availability or stock levels
• Pricing information, which is subject to change without notice
• Compatibility with specific research protocols or applications

We reserve the right to discontinue any product at any time without notice, and to limit order quantities based on availability.

4. Pricing and Payment

All prices are listed in the currency displayed on our website and are subject to applicable taxes, which may be added to your total at checkout.

4.1 Payment Terms

• Full payment is required at the time of order submission
• We accept credit cards and other payment methods as displayed at checkout
• Orders are processed only after successful payment verification
• Payment processing services are provided by third-party payment processors
• Your payment information is encrypted and processed securely through our payment partners

4.2 Order Cancellations

Orders may be cancelled prior to shipment by contacting customer support. Once an order has shipped, cancellation is no longer possible. We reserve the right to cancel orders at our sole discretion, including for suspected fraud, incomplete information, or product availability issues.

5. Shipping and Delivery

5.1 Domestic Shipping

Orders placed before our daily cutoff time are processed for same-day dispatch, subject to payment verification and product availability. Standard shipping typically takes 2-3 business days. Expedited shipping options may be available at checkout.

5.2 International Shipping

International shipping is available to select countries. Please note:

• Customs clearance and import duties are the responsibility of the recipient
• Delivery times may vary based on destination and customs processing
• Certain destinations may require additional documentation
• It is your responsibility to ensure products comply with local import regulations
• We are not responsible for packages delayed or seized by customs authorities

5.3 Packaging and Handling

Products are lyophilized and shipped with appropriate insulation and cold packs to maintain stability during transit. Please transfer products to recommended storage conditions immediately upon receipt.

6. Returns, Refunds, and Replacements

Due to the nature of our products, we operate a limited returns policy. Please review the following carefully:

7. Disclaimers and Limitations of Liability

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services, including but not limited to:

• Loss of data, research materials, or experimental results
• Research delays or interruption of laboratory activities
• Economic loss or wasted expenditure
• Personal injury or property damage

Our total liability for any claim arising from or relating to these Terms shall not exceed the amount you paid for the specific product or service giving rise to the claim.

8. User Responsibilities

As a user of our products and services, you agree to:

• Use products only for legitimate research purposes in compliance with all applicable laws
• Provide accurate, complete, and up-to-date information when placing orders
• Maintain the confidentiality of your account credentials
• Handle and store products in accordance with proper laboratory practices and product documentation
• Not misuse, resell, or redistribute our products without authorization
• Not engage in any activity that could compromise the security or integrity of our website or services
• Indemnify and hold harmless our company, employees, and agents from claims arising from your misuse of products or violation of these Terms

9. Intellectual Property

All content on our website, including but not limited to text, images, product descriptions, logos, trademarks, and website design, is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, specifically for the purpose of researching and purchasing products. You may not:

• Reproduce, distribute, or publicly display our website content without our written permission
• Use our trademarks, logos, or branding without authorization
• Modify, reverse engineer, or create derivative works from our website or product information
• Use data scraping, data mining, or similar automated tools to extract content from our website

10. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized use of your account
• Ensure that you log out of your account at the end of each session when using shared devices

We reserve the right to suspend or terminate accounts that we believe are being used fraudulently, in violation of these Terms, or to protect the security of our systems and other users.

11. Prohibited Uses

You agree NOT to use our products or website for any of the following purposes:

• Any use that violates applicable laws, regulations, or ethical standards
• Any use that involves administration to humans or animals
• Any use for cosmetic, athletic enhancement, or bodybuilding purposes
• Resale, redistribution, or transfer to unauthorized individuals or entities
• Reverse engineering or attempting to discover the source, synthesis, or proprietary information of products
• Any activity that could expose other users or our company to legal liability or regulatory action

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms, your use of our website, or the purchase or use of products shall be resolved through:

1. Direct communication with our customer support to reach an amicable resolution
2. If unresolved, mediation through a neutral third party agreed upon by both parties
3. If mediation fails, binding arbitration or court proceedings in the appropriate venue

13. Severability

If any provision of these Terms is held to be invalid or unenforceable under any applicable law or by any competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if not possible, shall be deemed severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms posted on our website, constitute the entire agreement between you and Peptide+ regarding your use of our products and services. They supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.